This Privacy Notice pertains to the management of personal information concerning the operation of the Moosh Digital website located at www.mooshdigital.com (referred to as the "Site"), as well as the products and services we provide in general. This includes services offered through the Site, Moosh Digital, and various global locations (collectively referred to as "Services"). We highly value the privacy of all individuals who visit our Site or utilize our Services. Our commitment lies in ensuring a secure online experience for everyone involved. We strive to maintain consistency and minimize repetition throughout this document.
Privacy Notice's Purpose Explained Briefly
This Privacy Notice outlines our approach to handling any personal data we collect from you or acquire from third parties, along with the purposes for processing your personal data. It also details your rights regarding the processing of your personal data.
The term "personal data" refers to any information connected to an identified or identifiable individual. Identification can stem from a name, ID number, location data, online identifier (like an IP address), or other distinct factors like physical traits.
This Privacy Notice informs you about the type of personal data we process concerning you and how you can request its deletion, modification, transfer, and/or access.
Please note that this Privacy Notice solely pertains to personal data acquired by us, be it directly from you or through third parties. It doesn't cover personal data collected by third parties during your interactions with them or while using their products/services. This includes cases where you access third-party websites via links, or when you buy from those third parties.
Methods to contact us
If you possess any queries concerning this Privacy Notice or wish to exercise your outlined rights, you can contact us through the provided methods:
Kindly reach out to us using the email address: email@example.com
Methods of Gathering and Receiving Personal Data
We gather and obtain personal information through various channels:
Voluntarily Provided Data:
You might directly furnish us with your personal details. This occurs when you communicate with us for inquiries, fill out forms on our website, subscribe to our marketing communications, or offer feedback.
Data Collected via Cookies and Similar Technologies:
Personal Data Procured from Third Parties:
Periodically, we obtain personal information pertaining to you from external sources. Such sources encompass analytics providers, payment processors, lodging and transportation services, and third parties rendering technical support for the operation of our website and provision of services.
Publicly Available Personal Data:
On occasion, we may compile personal information regarding you (such as contact particulars, biography, interests, or associations) from publicly accessible origins. These could entail open source data repositories, media accounts, or information that you or a third party release publicly (for example, speeches at events, articles, news stories, or posts on social media platforms).
About whom do we accumulate personal data
We gather and handle personal information from the following categories of individuals:
When you explore our website, subscribe for updates, reach out with inquiries, lodge complaints, or utilize any available services, we will gather and manage your personal data pertaining to your interactions with our site.
If you purchase our products or services, we may collect and manage your personal data as it pertains to providing you with the requested goods or services.
Attendees of Events:
When you attend our events, we will process personal data regarding your participation, such as completing registration, feedback forms, or other event-related documents.
Personnel Representing Partners and Suppliers (Including Subcontractors):
If you or your organization supplies us with products or services or engages in a partnership, we may collect and manage your personal data in connection with the products, services, or partnership. This could encompass personal data shared in email or phone communications, or documented in orders.
Should you apply for a job vacancy within our company, whether through our website or other means, we will collect and handle your personal data concerning your job application.
Personal data that we gather
Utilization of Personal Data for Various Purposes:
To fulfill our Services:
We gather and uphold personal data that you provide with the intention of delivering the Services you've requested from us through our Site, or when we engage in a contract with you to provide our Services. This encompasses instances where you're interacting either on your own behalf or on behalf of an organization you represent.
The personal data we handle might encompass your contact details like name, email address, postal address, and phone number, as well as payment information if applicable. This data processing enables us to complete the provision of Services, manage user databases, and maintain records of Service usage.
Should you attend any of our events, we'll process the personal data you voluntarily provide in relation to your visit and any inquiries you make. Additionally, certain Services we offer may be subject to separate terms and conditions.
Our legal grounds for processing: The utilization of your personal data is either necessary for fulfilling our contractual obligations to you, or it's in our legitimate interest (or a legitimate interest of a third party) to process personal data to ensure the effective, safe, and efficient provision of our Services.
Connection to Social Media Platforms and Engagement on Social Media Pages:
Should you click on a social media link on our Site or engage with our social media pages, such as on Facebook or Instagram (including interactions like 'liking' or similar embedded features), both we and the pertinent social media platform might receive information related to these interactions. Subsequently, your personal data might be shared for this purpose. Further details about the use of this personal data are provided in the Insight and Analysis section below.
Our legal grounds for processing: Processing personal data in this manner is either in our legitimate interest or the legitimate interest of a third party. This helps ensure the effective provision of our Site and Services, while also facilitating their promotion through social media channels.
Customer Service and General Inquiries:
Our website features a "Contact Us" page that welcomes you to submit general inquiries regarding our services through email, telephone, or postal communication.
Upon submitting an inquiry, we will gather and process details such as your name, contact information (including email address and/or phone number), and any pertinent personal information related to your query. This data aids us in effectively addressing and managing your inquiry.
The legal foundation for processing: Employing your personal information as described above aligns with our legitimate interest, ensuring efficient assistance for your inquiry and maintaining a high level of service quality.
Email and SMS/MMS Marketing Activities:
We utilize your name and email address to deliver marketing communications via email. Furthermore, we may employ your mobile phone number to send you marketing communications through SMS/MMS. Our email and SMS/MMS marketing communications encompass press releases, informational content, articles, event particulars, as well as general information about our organization, website, US offices, services rendered, and promotions extended.
For the distribution of our email marketing campaigns, newsletters, event invitations, and other mass emails or text messages, we might share your personal details with various third-party email or text message marketing service providers (including MailChimp) that support us in this endeavor.
When your personal data is not in an anonymous state (e.g., your email address), we are driven by legitimate interests to utilize your personal data for postal marketing objectives.
We will solely dispatch marketing communications through email when you have granted consent to receive such communications, or when we possess another lawful entitlement to send such communications.
Your personal data is employed for recruitment purposes, primarily to assess your suitability for any positions you apply for, whether these applications reach us online, via email, or in physical form, regardless of whether they are directly submitted by you. Additionally, we leverage your personal data to communicate about the recruitment process, maintain records pertaining to recruitment, and meet our legal and regulatory commitments tied to recruitment matters.
Any personal data you voluntarily provide, including during interviews and application submissions for positions with us, is processed. Your personal data might also be processed from third-party collaborators involved in our recruitment activities, such as recruitment agencies, background check providers, credit reference agencies, and referees.
The personal data we handle could encompass your contact information (like email, postal address, and phone number), educational details, qualifications, work history, and any other data within your CV or application. Any personal data shared during interviews or interactions with us, along with information from received references, could also be involved. This might encompass special categories of personal data (such as health-related details, medical conditions, health records) and data related to criminal convictions if pertinent to the position applied for.
We also use your personal data to assess our compliance with equal opportunity regulations as applicable by law. Our decisions related to employment are strictly merit-based and do not involve discrimination based on gender, race, ethnicity, age, religion, sexual orientation, disability, or other protected categories under local legislation.
Our Legal Grounds for Processing: In instances where we use your personal data for recruitment purposes, it's either in response to your request to enter a contractual arrangement with us or in line with our legitimate interests in making informed recruitment decisions.
We refrain from processing special (sensitive) categories of personal data or data pertaining to criminal convictions unless permitted by applicable legislation or with your explicit consent.
Receipt of services from suppliers:
If you or the organization you represent have been engaged by us to provide products or services, such as IT support, production, artwork, or financial advice, we will collect and process your personal data. This is essential to manage our relationship, receive services, and provide our own services effectively.
The personal data collected may encompass your name, job title, contact information (including email, phone number, and address), payment details, and other pertinent information you provide relevant to our association.
Our legal grounds for processing: It's necessary to use your personal data to fulfill contractual obligations or for our legitimate interests in maintaining a productive relationship with you or your organization. This ensures effective service provision, both from your end and to others.
Our offices are equipped with security measures like CCTV and access controls. Notice of CCTV operation is displayed. Captured images are securely stored and accessed only on a need-to-know basis, usually for incident investigations. CCTV footage is usually overwritten after a brief period, unless issues like theft warrant further scrutiny.
For visitors, signing in may be required, and their records are securely stored and accessed only when necessary, especially for incident inquiries.
Our legal basis for processing: Processing personal data is within our legitimate interests. This helps maintain office security and provides a safe environment for personnel and visitors.
Business administration and legal compliance:
We use personal data for these purposes:
- Adhering to legal obligations
- Upholding our legal rights
- Safeguarding third-party rights
- In business transitions like mergers or acquisitions
Our legal basis for processing: For enforcing rights, protecting third parties, and business transitions, it's in our legitimate interest. In other instances, like legal obligations or court orders, it's obligatory.
We won't process special categories of personal data or data about criminal history except where allowed by law or your explicit consent.
If there are any new purposes or changes to existing ones not listed here, we'll notify you using the contact details we have.
If you fail to furnish your personal information
In situations where collecting your personal data is legally mandatory or essential for fulfilling a contractual commitment, failing to provide the required information could result in our inability to carry out the established contract or the intended agreement. This could be applicable if you do not supply the necessary personal data required for delivering the requested Services or for processing a job application with us. In such instances, we might be obliged to discontinue your application or the delivery of the pertinent Services. If this occurs, we will inform you accordingly.
Our utilization of cookies and comparable technologies
Sharing private information
We will only disclose personal information to external parties when we are legally authorized to do so. In such instances, we implement contractual measures and security protocols to safeguard the shared personal data, ensuring compliance with our data protection, confidentiality, and security standards.
When handling your personal data, it may be necessary to share it with third parties, including entities within our corporate group, in the following capacities:
1- Third-party organizations providing IT services or data processing:
We collaborate with external parties that support us in delivering our Services, managing internal IT systems, and ensuring operational efficiency. These include providers of IT solutions, cloud-based services, identity management, data analysis, security, and storage. Personal data might be stored in secure data centers worldwide that underpin the cloud infrastructure.
2- Payment providers and financial institutions:
For payment processing and refunds, we share personal data with third parties aiding us in these transactions.
3- Partners and suppliers for events:
When organizing events, we share personal data with third-party service providers who assist in event operation and management. In cases of collaborative events, we may also share data with partner organizations involved in the event.
4- Specialists in email marketing and CRM:
Personal data is disclosed to expert suppliers aiding us in maintaining our marketing database, sending out email communications, and managing membership-related contacts.
5- Recruitment agencies and affiliated entities:
External recruitment agencies, providers conducting background checks, and entities within our group may receive personal data during recruitment processes.
6- Professional advisors (auditors, lawyers, accountants):
To ensure lawful and effective organizational management and handle potential disputes, we share personal data with professional service firms providing guidance and assistance.
7- Law enforcement, regulatory bodies, and government agencies:
We may share personal data in accordance with applicable laws and regulations, responding to requests from law enforcement, regulatory authorities, or other authorized third parties.
8- Sharing with other authorized parties:
Requests from authorized parties, such as for legal compliance checks, crime investigations, or protection of legal rights, may lead to the disclosure of personal data if permitted by law.
This is not an exhaustive list, as circumstances might arise where personal data needs to be shared with other external parties for Site operation and Service provision.
Protection and privacy of your personal information
We are dedicated to ensuring the security of the personal information you provide, and we will take reasonable steps to safeguard your data from any potential loss, misuse, or alteration.
To achieve this, we have established comprehensive information security policies, regulations, and technological measures. These measures are designed to safeguard the personal data that falls under our purview from:
Improper use or disclosure
Unlawful destruction or accidental loss
All our personnel and individuals involved in data processing (those who handle your personal data on our behalf, for the specified purposes) are obligated to uphold the confidentiality of the personal data belonging to all users of our website and services.
How to obtain your information and exercise your other rights
You possess the following rights concerning the personal data we possess about you. If you wish to enact any of these rights, kindly reach out to us using the contact details provided on our Contact page.
Right of Access: Upon your request, we will verify whether we are processing your personal data and, if so, furnish you with a copy of that data (alongside specific details). If you need additional copies, a reasonable fee might apply for generating those copies.
Right to Rectification: Should the personal data we possess about you be inaccurate or incomplete, you are entitled to have it corrected. If we've shared this data with others, we will endeavor to inform them about the rectification. Additionally, upon request, we will inform you about the recipients of your data if it is possible and lawful to do so, enabling you to contact them directly.
Right to Erasure: You can request the deletion or removal of your personal data under specific circumstances, such as when it is no longer necessary or when you withdraw your consent (if applicable). If we've shared your data with others, we will aim to inform them about the erasure. Furthermore, if feasible and lawful, we will disclose the recipients of your personal data upon your request, so you can communicate with them directly.
Right to Restrict Processing: You have the option to ask us to 'block' or curtail the processing of your personal data in certain situations, like when you dispute the accuracy of the data or when you object to its processing for a particular purpose. This might not necessarily entail discontinuing the storage of your data. If we continue to store your data under restrictions, we will inform you if these limitations are lifted. We will also attempt to notify any third parties we've shared your data with about the restrictions, if possible and applicable. Upon your request, we will disclose the recipients of your personal data, as long as it is feasible and lawful, so you can directly reach out to them.
Right to Data Portability: Under specific circumstances, you possess the right to receive the personal data you have provided to us (in a structured, widely used, and machine-readable format) and reuse it elsewhere or request us to transfer it to a third party of your choice.
Right to Object: You can request us to cease processing your personal data, and we will comply under the following conditions:
When we are relying on our legitimate interest or another party's legitimate interest to process your personal data, except if we can demonstrate compelling legal reasons for the processing.
When processing your personal data for direct marketing purposes.
Should you need any further clarification or assistance, please don't hesitate to reach out.
Automated Decision-Making and Profiling Rights: You possess the entitlement to avoid being subjected to decisions stemming from automated processing or profiling if such actions lead to a legal consequence or have a comparably substantial impact on you. However, this doesn't apply if such profiling is imperative for initiating or fulfilling a contract between you and us.
Right to Revoke Consent: Should we rely on your consent (or explicit consent) as the legal basis for processing your personal data, you maintain the right to retract that consent whenever you choose. This right can be exercised by reaching out to us via the provided contact details in the "Get in touch" section above, or by employing any opt-out mechanisms we might offer, such as an unsubscribe link within an email.
Changes to this privacy
We reserve the right to modify this Privacy Notice periodically.
In order to keep you informed about the usage of your personal data, we will revise this Privacy Notice occasionally to encompass any modifications or planned revisions in our handling of your personal information. We might also enact alterations to adhere to revised legal or regulatory prerequisites.
Noteworthy adjustments to this Privacy Notice will be communicated to you through email. Nevertheless, we advise you to regularly review this Privacy Notice to stay informed about the ways in which we utilize your personal data.